Vehicle Hire FAQs

Vehicle Hire Frequently Asked Questions - Car Hire Info

We have tried to cover the most frequently asked questions however please do not hesitate to contact us if you have any other queries.

Good news, you can!  

You will need to go to and follow the instructions to create a ‘check code’ 

Once you have created the ‘check code’ this will be valid for 21 days. You will need to share this with us, allowing us to see the necessary details to permit you to hire one of our vehicles. 

We can carry out the check on your behalf but will need to know your driving licence number and Ni number when you come to collect the vehicle.  This is charged at £12.00 including vat.

A passport will be needed for photographic ID.

If you are under 25 years old, you can still hire.

Minimum Age to hire our vehicles is 21 years old. 

You must have a Full clean licence for at least 2 years and Collision damage waiver will not be provided.

The insurance excess will increase by £400

If you have 9 or less penalty points you are good to go. Unfortunately if you have any more than this you will be unable to hire one of our vehicles.

Please note if you have a DD, DR, IN, TT or BA endorsement within the last 5 years you are not able to hire from us.


EU, Commonwealth & North American licences are normally acceptable, but we would need to check with our insurers first. If you hold a foreign licence and are living in the UK you must also be able to provide a valid passport and proof of current UK address.

If you are hiring your vehicle whilst on holiday in the UK you must be able to produce  a drivers licence, passport and a  return flight confirmation or e-ticket.

You can have an additional driver on the policy and must be present when collecting a vehicle.

To add an another person onto the poilcy will cost an extra £12 inc VAT per person.

Additional drivers must provide us with the same documentation as the main driver.